the-manor-hospital-oxford

The Manor Hospital, Oxford

Beech Road, Headington, Oxford, England, OX3 7RP
 
1 2 3 4 5 144 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a private patient
26th November 2022


My sinus surgery was carried out by Mr Ali Qureishi ENT at the Manor. I found the staff very competent and caring. Help was always at hand and the staff both surgical and post operative very attentive to my needs. I am very thankful for the whole team on day of surgery for looking after me.They made a stressful day much lighter by their cheerful demeanour and great care.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
24th November 2022


Impossible to telephone this hospital. I’ve tried every number listed and I’m trying to get someone to answer 3 hours later. Totally impossible. I would never again use this hospital. Terrible communication

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a private patient
23rd November 2022


The staff were very caring and helpful.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Cleanliness
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1 2 3 4 5
Written by a private patient
4th November 2022


Very well cared for by the nursing team and the physiotherapist Jess. I have to thank the Matron at the Nuffield who helped in organising my pre-op at a Nuffield hospital closer to my home. I also must mention Maria on reception desk whose attitude was excellent and who helped my wife and I on several occasions. Josh on catering was also very kind and helpful. My only "problem" was on the evening before I was discharged. I asked to see my own medical records and no-one came back to me despite reminding the duty nurse about my request and being advised by her that the co-ordinator would handle the matter. Steve Jackson

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by
30th October 2022


My care was first class and the whole experience was as good as it could have been.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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1 2 3 4 5
Written by a private patient
14th October 2022


Their only concern is taking money, all other attempts at patient enquiries are ignored. They are billing me again for money already paid out by my insurance company. Misread my mri scan and could not even spell the name of my condition correctly.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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Written by
27th September 2022


The cares and Nurses cleaners housekeeper al was great

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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1 2 3 4 5
Written by
25th September 2022


Good experience at Manor hospital. Nice friendly staff and good service. The hospital is very clean and the facilities are quite nice.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Safe
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Written by
14th September 2022


The staff members at the Day Surgery were very caring and empathetic. They made me feel very comfortable during my stay and their smiles truly made a difference to my experience.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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Written by
11th September 2022


The Manor Hospital is a wonderful place to have an operation if you must have one. The staff is caring and knowledgeable and attentive and expert. The private room I had for 2 nights post-operation was so soothing, it was worth the money just to have that space in which to heal. Everything was super clean, and very quiet and calm (especially on a weekend when I was there). The food is excellent. The only criticism I have of the Manor Hospital is that prior to my operation, their admissions staff took far too long to produce a cost quotation and answer my questions that had been relayed to them by my surgeon's secretary, and then to produce the necessary paperwork. I had expected far better efficiency from a private hospital. When coming from abroad, such efficiency is critical so that a patient can book flights, accommodation etc. And -- on the day of my admission -- the front desk staff were not as courteous and welcoming as they should have been to a patient. Both these should be easily fixed and I hope they will be. I would certainly highly recommend the Hospital to anyone despite these shortcomings.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
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Resources

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